The Customer Focus Training – Introduction to Buddy Rice

Big G Express is most successful because of you, our people! Two years ago we started building a customer service training program with Buddy Rice called The Customer Focus. This program allows us to invest and help you grow in YOUR professional and personal lives and it is also consist of ways to take care of our internal customers (each other) and our external customers.  Going forward we will be sending short videos that talk about key points in the program, the first one being an introduction to Buddy Rice and an overview of The Customer Focus.


Big G Express Annual ESOP Meeting Video

In case you missed it, we have posted a video of the entire ESOP Meeting on Youtube! We heard great news about our ESOP and the stock price increase from $37.19 in 2015 to $43.34 in 2016! If you have any questions, please call Jodi at extension 3243.

Big G Family Event at Baseball Game – Reserve Your Tickets!

Big G Express invites you and your family to celebrate Employee Ownership at one of two upcoming events! Please reserve your tickets below!

Middle Tennessee Event – Nashville Sounds Baseball Game Saturday August 19th at 7pm


Click here to reserve tickets for the Nashville Sounds Game


East Tennessee Event – Knoxville Smokies Baseball Game Saturday September 2nd at 7pm


Click here to reserve tickets for the Knoxville Smokies Game


Let Us Know What You Think!

Do you have suggestion or feedback you would like to share? You can call the STRIVE Hotline at extension 8132 and leave a message any time or

CLICK HERE to enter your suggestion! We ask for your name if you would like for us to respond to you directly, but you certainly have the option to leave an anonymous suggestion.


We value your feedback and look forward to hearing from you!

Last Chance to Schedule Your Individual Health Check Screening!

If you’ve missed our on-sites and still want to save on your insurance premiums- you have the option to have Hooper Homes come to your house.  You must schedule your in home appointment by July 16, 2017.

Online Health Assessments must be completed or no discounts will be applied.


Last chance to schedule your health screening and save money on your premiums!


  1. Call Hooper Holmes at 1-877-442-3935 Option 5 between now and July 16, 2017.
  2. Verify your contact information, address, and company with the Hooper Holmes representative to schedule your appointment.
  • If a representative is unavailable to schedule your screening appointment, please leave a message and a representative will contact you within 1-business days to schedule a time and date that works best for you.



Did you know that just by participating in this program you can save $624 on single coverage and $1,248 on family coverage on your annual health insurance premiums? All you have to do is do the health screening and complete a short Health Risk Assessment survey!

On top of that, if you participate, are nicotine free, AND achieve the health score outcome then you can save $1,248 on single coverage and $2,496 on family coverage for your annual health insurance premiums.


Please reach out to HealthCheck360° Support at or 1-866-511-0360.